Our third Dish DVR 510 receiver in two weeks failed on us sometime last night. The first receiver and the current one both died the same death, so this is a plea to anyone who might be able to help diagnose.
We awake and notice, before touching anything, that the receiver’s green power light is going off, then coming on, then going off again and again. We turn on the TV. It is in some state of the following repeated scenario:
- Power comes on
- Acquires signal from satellite (Progress 1-5 of 5)
- Tunes successfully to it’s current channel
- Displays perfect signal for 10-20 seconds
- Spontaneously powers down
This is all before we touch anything. In all cases, we’ve tried all the usual trouble-shooting: different outlet, cycling the power button, removing and reinserting the SmartCard, different room, different TV, different satellite input, different wiring, different color pixie dust. In all cases, the symptoms remain the same.
The current receiver is still in its early stages, but by Day 3, the first receiver was degenerating and was no longer even transmitting a signal for the 10-20 seconds, but just randomly power cycling to no avail. I would be ready to call the BBB, the PUC, the FCC and the WTO right now had I not had a less than aggrivating tech support experience this morning by a very nice gal in North Carolina (as opposed to those (mostly) horrible excuses for native English speakers in India that I’m usually connected to). She gave us a 3-week service credit and promised more if the technician could not remedy the problem next week.
As it is now, us Po Waht Traysh can’t afford the real deal, so we had to sell our souls to DISH in order to get the service. Thus, we have to follow Their orders when it comes to remedies, lest we have to pay for our release from eternal servitude. The current one is that a technician from DumbFuck-MomAndPop-CableCompany-OnBehalfOf-DishNetwork will be visiting us a week from now to see if they know anything (which I doubt). Then begins the arduous task of making it up the acronymous chain of command for assistance.
Any tips, tricks or guesses should be sent to us.